I got to test out this product on four flights this weekend and it works great! The eye mask part is so soft and molded so it does not press against your eyes. It was very easy to install on the headrest of the airplane seat and was not intrusive to my seat neighbors. It definitely supports my head as I rest and I do not have to worry about neck pain. It is also easy to fold and store in the included pouch! Absolutely would recommend to anyone looking to make sleeping easier on a plane!