This travel pillow is fabulous.In the past, I have taken a red eye and been miserable with a normal neck pillow. The support was never enough for my neck. This travel pillow will actually work to keep my head and neck upright!The pillow part that attaches to the seat is thick and cushy and reminds me of a memory foam type material. The Velcro that holds the eye mask and chin strap in place is super strong and also easy to adjust.This pillow stays secure and does hug my head comfortably. I don’t dread flying on red eyes anymore!